We request all cancellations be done at least 24 hours in advance.
We will do the best we can to accommodate late arrivals. Please be aware, on some occasions we may not have the time we need to complete the full service you are requesting. If this is the case we will let you know what we do have time for and you always have the option to reschedule. If you feel you may arrive past your appointment time, please call us in advance with your estimated arrival time.
Because we use sharp objects, hot tools and chemicals, children not receiving a service are asked to be cared for outside of the salon. Children are welcome in the salon while receiving a service if supervised buy their accompanying adult not receiving service. Guest arriving with children may be asked to reschedule their appointment for the safety and comfort of all our guest.
We want you to be completely satisfied with your purchase. You may exchange your gently used product within 14 days from the original purchase date.
Gratuity is always appreciated. For your convenience you may add gratuity to your credit card or give cash directly to your stylist.